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  2. Legal & Regulatory
  3. RFI - Request For Information

RFI - Request For Information

  • What is an RFI?
  • Why does BVNK need to send an RFI?
  • What is the SLA for my business to respond to a BVNK RFI?
  • What information is BVNK looking for in an RFI response?
  • What happens after I respond to an RFI?
  • What happens if I don’t respond to an RFI?
  • How should I respond to an RFI?
  • Who should I contact if I don’t understand the RFI or I don’t know how to respond to an RFI?
  • What is required to expedite the process?
  • How long will the funds/held deposit take to release?
  • How are funds going to be credited?
  • Will the transaction history reflect the actual blockchain times and dates of the transaction?
  • Why am I receiving more RFIs from BVNK than usual?
  • How to use BVNK's new Case Management Portal for efficient RFI handling
  • How to add team members to the BVNK Case Portal
  • How to interpret the RFI Case Statuses?
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