- What is an RFI?
- Why does BVNK need to send an RFI?
- What is the SLA for my business to respond to a BVNK RFI?
- What information is BVNK looking for in an RFI response?
- What happens after I respond to an RFI?
- What happens if I don’t respond to an RFI?
- How should I respond to an RFI?
- Who should I contact if I don’t understand the RFI or I don’t know how to respond to an RFI?
- What is required to expedite the process?
- How long will the funds/held deposit take to release?
- How are funds going to be credited?
- Will the transaction history reflect the actual blockchain times and dates of the transaction?
- Why am I receiving more RFIs from BVNK than usual?
- How to use BVNK's new Case Management Portal for efficient RFI handling
- How to add team members to the BVNK Case Portal
- How to interpret the RFI Case Statuses?
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