The SLA (Service Level Agreement) for responding to a BVNK RFI may vary based on the circumstances and requirements of each transaction. However, please respond within the timeframes set by us as amended from time to time. BVNK aims to process RFIs and their responses quickly to minimise any potential delays in your transactions.
If you anticipate issues with meeting this deadline, then please get in touch with BVNK to discuss the next steps.