Who should I contact if I don’t understand the RFI or I don’t know how to respond to an RFI?

If you find the RFI unclear or need help in responding, please reach out to BVNK's Merchant Support team or your dedicated Account Manager. They are available to provide guidance, clarification and help throughout the RFI process.

Remember, your support in responding to RFIs is essential for maintaining regulatory compliance and ensuring you can continue to use the BVNK platform as usual.

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