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  1. BVNK
  2. Virtual Accounts

Virtual Accounts

Getting started

  • How do I open a BVNK Virtual Account?
  • What is the purpose of the authorised representative?
  • What documents are required for onboarding?
  • Why do I have to complete the KYB process?

Overview

  • Why should I open a BVNK Virtual Account?
  • Can I use multiple BVNK workspaces with the same email?
  • What is a non-deliverable currency?

Managing wallets

  • How to get the running balance for my transactions?
  • How do I delete a wallet from my Virtual Account?

Deposits and withdrawals

  • How to add a bank account for fiat withdrawals and deposits?
  • How long will it take for my fiat currency deposit to reflect in my BVNK Virtual Account?
  • How do I deposit fiat currencies in my BVNK Virtual Account?
  • How long will it take for my cryptocurrency deposit to reflect in my BVNK Virtual Account?
  • How do I send cryptocurrencies to my BVNK Virtual Account?
  • How do I withdraw fiat currencies from my BVNK Virtual Account?

Team members and permissions

  • What are the permissions for each team group?
  • How can I add a new team member to my BVNK account?

B2B payments

  • How to execute payment to a third party?
  • How to enable the "Pay" button for B2B payments?
  • Why can't I make B2B payments?
  • What geographies are supported for B2B payments?
  • What are the settlement times for SEPA Credit, SEPA Instant, CHAPS and Faster Payments?
  • What are the transaction limitations of SEPA Credit, SEPA Instant, CHAPS and Faster Payments?
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