Creating a payout from the Merchant Portal

Merchants can create and send pay-out links as a form of refund. The end user that receives a payout link will receive the equivalent cryptocurrency amount to what is displayed on the payout page.



  1. When logged into the Merchant Portal, under the 'Payments' tab, click on 'Payment links'Screenshot 2024-01-02 at 15.18.00.png
  2. In the top right corner, select +Create payment
  3. You will get a pop-up tab that allows you to create a payment. To create a payout, make sure that Type is set to 'Out':
    Screenshot 2024-01-02 at 15.18.32.png


The payout will be created successfully, you can either email the link to the person or copy it and send it.



This is what the payments hosted page looks like when processing a payout:




Payouts can also be set up using the BVNK API. Check out our API documentation for more.

Money can be taken out of a merchant's BVNK account in other ways too:

  • Fiat withdrawal: available only to the merchant's previously registered bank account.
  • Third-party payments: available only to pre-registered third parties and selected merchants.
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