BVNK's entire service suite is designed to meet the exacting needs of businesses pursuing value through crypto-based assets. Our state-of-the-art technology, secure processes, and deeply knowledgeable and committed people are all directed toward making life easier for our clients.
We specialise in over-the-counter (OTC) conversions between digital and fiat currencies, providing a secure and efficient way to exchange your assets.
You can contact our Trading Desk at trading@bvnk.com or via a dedicated Slack / MS Teams channel
How do I request a conversion?
Users can Request For Quote (RFQ) and convert currencies 24/7 on the BVNK Platform or via API. Alternatively users can contact our OTC Desk via Slack/MS Teams to assist during trading hours.
What are the Trading Desk operating times?
Our OTC Desk is open from 06:00 to 22:00 UTC (year round) from Monday to Friday.
What does BVNK charge for conversions?
BVNK provides a Conversion All-In Exchange Rate
What are the minimum and maximum Conversion amounts?
- OTC Desk:
- Minimum Amount: $100,000
- Maximum Amount: This can change based on market conditions, please discuss with rhe eTrading team.
- BVNK Portal/API
- Minimum Amount: n/a
- Maximum Amount: xxx
How long does it take for funds to reflect in my account?
BVNK makes payments twice a day at 09:00 and 15:00 (UTC +0), business days only. Please allow 1 to 3 business days for the withdrawal to reflect in your bank account.
Note: Cutoff times for payment processing are 08:30 and 14:30 (UTC +0). Payments may be delayed by a single payment run if a manual review of the transaction is instituted for security purposes.
Please note that settlement timelines may be affected by weekends and bank holidays, which can cause additional delays
How is the conversion price set?
BVNK is integrated with several global and regional Exchanges, Market Makers,OTC desks and Stablecoin Issuers, that provide rates for conversions between digital assets and fiat currencies.
BVNK blends a selection of these providers to generate a highly available and stable conversion rate (the "BVNK Rate"), taking into account a wide variety of factors which may include, but not limited to, current market volatility, available liquidity in the market, the size of the transaction, validity period for the rate and the selected date you wish to settle the transaction. Any agreed commercial margin will be added to the BVNK Rate to create your Conversion All-in Exchange Rate (the "Customer Rate").